" Good commitment to the project has aided a very good working relationship between both the Audit Commission and Kainos. "

Caroline Murphy, Senior Project Manager, Audit Commission

" We were impressed with Kainos’ in-depth knowledge of SharePoint and how its use can derive greater business benefit. "

Mary Kane, Implementation Manager, C2k

" It was important for us to deal with a supplier (Kainos) that understands the special requirements of public sector organisations. "

Oliver Douglas, Senior Staff Officer, DCC

" It has been a pleasure to work with such a professional organization with knowledgeable staff and good customer focus. "

Martin Price, Extract Technology

" Kainos has created a unique customer-centric website that delivers fast and accurate insurance quotes. "

Brendan Hughes, eCommerce Manager, FBD

" The service and performance, provided by Kainos on the Kofax implementation was excellent. "

Nigel Byatt, E-Government Program Manager, Harlow District Council

" The success of this project is as much about the partnership with Kainos as the technology itself. "

Ross Morley, Programme Manager, Havant Borough Council

" We were impressed by Kainos’ clear and business benefits driven approach to addressing our key requirements and helping to articulate the solution benefits. "

Lesley Bett, Programme Manager, Information Commissioners Office

" Kainos’s track record implementing EDRM solutions in other councils was very comforting to North Somerset. "

Barrimore England-Davis, EDRM Project Manager, North Somerset Council

" The case management solution has resulted in better service delivery and a more effective operation. "

Jon Freeman, Royal Institution of Chartered Surveyors

" Kainos put forward a very positive team that showed great commitment and knowledge throughout. "

Declan McKibben, Application Portfolio Manager, RTÉ

" The new scanning system has already made a difference to our business and has improved the level of operational efficiency. "

Richard Evans, Internet Manager, C&W

" Kainos had a wealth of experience in EDRMS projects and a deep understanding of SharePoint. We are very pleased with the knowledge and expertise. "

Julie Parish, IT Support Service Manager, GWH

" Kainos has been excellent and a pleasure to work with. We couldn’t have done it without them. "

Mark Eustace, Systems Development Manager, HSCB

" Evolve™ enables us to harness the true value of information at our fingertips for quicker and better patient care. "

Neil Turnbull, Head of Programme Delivery, The Ipswich Hospital NHS Trust

" The Kainos team worked well to deliver a superb product which has been very well received. "

John Evans, Scottish and Southern Energy

" We are absolutely delighted by the Integrated Customer Services Centre developed by Kainos. "

Dominic Lumsden, Operations Director, Ulster Bank

" Kainos has used their excellent knowledge of content management to advise and guide us throughout this project and deliver it on time and to budget. "

David Fitzgerald, Project Manager, WYP

" Kainos has an in-depth knowledge of SharePoint 2010, a strong project management discipline, and a wealth of experience in the public sector. "

Louise Kearney, Director of Organisational Development, NITB

" Kainos, Evolve, understood the strategic vision for the NHS and demonstrated drive and enthusiasm in supporting us in implementing the EDMS. "

Nick McDonnell, Head of IM&T, West Suffolk Hospital NHS Trust

" Kainos has been excellent and a pleasure to work with. We couldn’t have done it without them. "

Mark Eustace, Systems Development Manager, HSCB

The General Teaching Council for England ‘Walks the Walk’ with Kainos as new Website is warmly received by members

Complete infrastructure overhaul, Content Management System upgrade and a new, modern, robust and high performance GTC Website is launched – improving performance, uptime and user satisfaction

London & Belfast, January 26th, 2010 – Kainos, (www.kainos.com) a leading IT consulting company, has today announced another web project success, this time with the General Teaching Council for England (GTC) whose new website has exceeded expectations, improving performance, uptime and user satisfaction.

The General Teaching Council for England (GTC) is the professional body for teaching in England. Its overall purpose is to work in the public interest to help improve standards of teaching and learning. The GTC website provides teachers, parents, employers and government agencies with access to a wealth of information on teaching, policies, research, training, advice, guidance etc and a number of collaborative networks where members can share and exchange knowledge and research. As website numbers reached a plateau and keeping information updated became increasingly resource intensive, the GTC led by its web manager, Ysanne Stiell-McNeill embarked on a project to re-design and launch a new higher performing, information rich website.

After a comprehensive competitive tendering exercise the GTC team selected Kainos. An existing partner of its corporate Content Management System (CMS) provider, Alterian, Kainos was a natural fit and one whose record of delivering CMS-based website projects was exemplary, according to Ysanne. “Kainos came highly recommended and had a track record of delivering high quality web projects. They demonstrated their ability to work in partnership with other suppliers and we settled down quickly to the fundamental evaluation of the infrastructure to support the new site.”

This important phase of the project proved essential to the project’s success. Kainos conducted an investigation into the website infrastructure with a view to recommending various improvement options including a complete overhaul. “This turned out to be very good advice and set the project off on a very sound footing, one that has contributed to its ongoing success,” adds Ysanne.

To improve efficiency and ensure that information was easily updated by information owners rather than rely on the web team, the project focused on simplifying the interface with GTC’s CMS. The team followed a pragmatic approach, working from the ground up on website design; testing and configuring and managing issues along the way. This diligent approach to the project paid dividends,” Ysanne adds. “Sure, we encountered some difficulties along the way – what project wouldn’t? You are mixing people and technology after all! But it is the way that the issues are handled and how maturely each party deals with them that dictate success. Kainos was very good in this regard. The individuals make the difference in a project like this.”

The new site seamlessly integrates GTC’s information sources and online applications under one website, has resolved poor performance issues and provides capacity for future growth. It is fully compliant with accessibility guidelines and has a modern, contemporary appearance to better attract its audience. The project has certainly delivered on our goals. Site performance is much improved, service availability is higher, complaints are now few to none, we have a consistent and reliable full search capability and the self service sign-up is being rapidly adopted with more than 20,000 teachers signed up already.”

“We are fast building an unrivalled reputation for delivering high quality web projects that really deliver on their goals and GTC is another great example of this” added Nigel Lynas, ECM Sales Manager at Kainos. “Web projects involve a deep understanding of platform infrastructure, coupled with content systems and design and interface techniques. To see one element in isolation would spell disaster and that is where collaboration and team work pay dividends. This approach underpinned the GTC project and contributed enormously to its success and continues to do so as we work towards supporting it through future phases.”

About The General Teaching Council for England
The General Teaching Council for England (GTC) is the professional body for teaching in England. Its overall purpose is to work in the public interest to help improve standards of teaching and learning. Its role includes keeping a register of qualified teachers in England, setting out and maintaining standards for the teaching profession and providing policy advice to government and other agencies. More information can be found at www.gtce.org.uk