" Good commitment to the project has aided a very good working relationship between both the Audit Commission and Kainos. "

Caroline Murphy, Senior Project Manager, Audit Commission

" We were impressed with Kainos’ in-depth knowledge of SharePoint and how its use can derive greater business benefit. "

Mary Kane, Implementation Manager, C2k

" It was important for us to deal with a supplier (Kainos) that understands the special requirements of public sector organisations. "

Oliver Douglas, Senior Staff Officer, DCC

" It has been a pleasure to work with such a professional organization with knowledgeable staff and good customer focus. "

Martin Price, Extract Technology

" Kainos has created a unique customer-centric website that delivers fast and accurate insurance quotes. "

Brendan Hughes, eCommerce Manager, FBD

" The service and performance, provided by Kainos on the Kofax implementation was excellent. "

Nigel Byatt, E-Government Program Manager, Harlow District Council

" The success of this project is as much about the partnership with Kainos as the technology itself. "

Ross Morley, Programme Manager, Havant Borough Council

" We were impressed by Kainos’ clear and business benefits driven approach to addressing our key requirements and helping to articulate the solution benefits. "

Lesley Bett, Programme Manager, Information Commissioners Office

" Kainos’s track record implementing EDRM solutions in other councils was very comforting to North Somerset. "

Barrimore England-Davis, EDRM Project Manager, North Somerset Council

" The case management solution has resulted in better service delivery and a more effective operation. "

Jon Freeman, Royal Institution of Chartered Surveyors

" Kainos put forward a very positive team that showed great commitment and knowledge throughout. "

Declan McKibben, Application Portfolio Manager, RTÉ

" The new scanning system has already made a difference to our business and has improved the level of operational efficiency. "

Richard Evans, Internet Manager, C&W

" Kainos had a wealth of experience in EDRMS projects and a deep understanding of SharePoint. We are very pleased with the knowledge and expertise. "

Julie Parish, IT Support Service Manager, GWH

" Kainos has been excellent and a pleasure to work with. We couldn’t have done it without them. "

Mark Eustace, Systems Development Manager, HSCB

" Evolve™ enables us to harness the true value of information at our fingertips for quicker and better patient care. "

Neil Turnbull, Head of Programme Delivery, The Ipswich Hospital NHS Trust

" The Kainos team worked well to deliver a superb product which has been very well received. "

John Evans, Scottish and Southern Energy

" We are absolutely delighted by the Integrated Customer Services Centre developed by Kainos. "

Dominic Lumsden, Operations Director, Ulster Bank

" Kainos has used their excellent knowledge of content management to advise and guide us throughout this project and deliver it on time and to budget. "

David Fitzgerald, Project Manager, WYP

" Kainos has an in-depth knowledge of SharePoint 2010, a strong project management discipline, and a wealth of experience in the public sector. "

Louise Kearney, Director of Organisational Development, NITB

" Kainos, Evolve, understood the strategic vision for the NHS and demonstrated drive and enthusiasm in supporting us in implementing the EDMS. "

Nick McDonnell, Head of IM&T, West Suffolk Hospital NHS Trust

" It has been a pleasure to work with such a professional organization with knowledgeable staff and good customer focus. "

Martin Price, Extract Technology

Great Western Hospitals NHS Foundation Trust

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Phase 1 of GWH’s EDRMS project to improve the management and control of Trust policies and procedures, documents & records

Great Western Hospitals NHS Foundation Trust (GWH) made the decision back in 2009 to select Kainos to manage and implement its EDRMS project to improve the efficiency, control and management of the Trust's corporate documents including departmental policies and procedures.

This is the first phase in a wider EDRMS project that will grow to address the wider electronic management of documents and records across the Trust.

Choosing the right partner

Following the Catalist procurement model, the Trust set out to find a supplier who could demonstrate the appropriate technical and project implementation experience and expertise to manage, deliver and support its EDRMS project across its staged phases. Kainos confidently demonstrated its understanding and breadth of experience managing EDRMS projects and this was underpinned by positive customer references from both inside and outside the NHS. Kainos was duly selected as the Trust’s EDRMS project partner.

Small steps to a bigger future

Key deliverables in phase 1 include the implementation of a SharePoint solution on which all other work in Phases 1 & 2 are to be based. All policy and procedure documents are being moved from the Trust intranet and network drives into document libraries within SharePoint. This enables indexing and metadata search capabilities to be added. The project also addresses version control, revision management, audit trail and sign off procedures. Finally this project experience will deliver a decision on the approach to be adopted for subsequent phases of the Trust’s EDRMS ambitions.

Julie Parish, IT Support Service Manager at the Trust acted as project manager in the search for an EDRMS partner and reports on how the project is now progressing. “Kainos had a wealth of experience in EDRMS projects and a deep understanding of SharePoint. The team has already led some key workshops to initiate the project and we are very pleased with the knowledge and expertise that they have demonstrated so far.”

Julie continues, “This is a long term partnership and a phased approach to implementing EDRMS across the Trust, so the decisions we make now will impact its success in the future. Our aim is to improve the ease with which people can search and find information and this will have a positive effect on our efficiency and productivity.”