Hibernian and Kainos Scoop Award at IM2005
Press Release: Hibernian and Kainos Scoop Award at IM2005
Publication Date: 14/12/2005
Location: Dublin, Belfast, London
Hibernian, Ireland's largest insurance company and Kainos, Ireland's leading indigenous business solutions specialists, won the prestigious B2B category at the Information Management Awards, in London, earlier this month.
The accolade is in recognition of 'Hibernian B Live, an innovative web-based interactive system which enables Hibernian brokers to offer their clients an instant service, reducing the time taken to issue a policy from 7 days to 7 minutes.
Jointly developed by Hibernian and Kainos, B Live now enables Hibernian's intermediaries to process customer quotes, write new business, complete insurance certificates and discs (on van insurance policies) and issue documentation immediately to customers.
"We are delighted to receive the B2B Information Management award," commented Michael Garvey, Hibernian Director of Underwriting and Distribution. "Hibernian B Live has been a large and complex project and is already delivering real benefits. The new technology means the end of delays for customers and those frustrating ‘it's in the post' phone calls. Because it is a real time insurance system, using it has effectively revolutionised the way we do business."
Paul Gannon, Director of Kainos Ireland said, "Kainos is extremely proud of the Hibernian B Live project, which ably demonstrates the positive impact technology can have on business efficiency and customer service. It clearly provides a compelling return on investment."
"The B Live system is the first of its kind in the insurance industry in terms of the back office access provided to intermediaries, the speed of transaction and elimination of paper from what is traditionally a ‘paper heavy' industry has reduced the time and cost associated with transacting business.
"The key technical challenge was to leverage the functionality of the central business process system and to provide these services quickly, securely and accurately over the Internet to insurance intermediaries," Mr Gannon said.
Kainos has established a history of success at the Information Management Awards, being winners in 2000, 2001, 2002 and again 2004, including the CRM project award for the Bank of Ireland (BoI), first prize in the Business to Consumer (B2C) Project category for its innovative work on PropertyNews.com, one of the largest property portal sites in the UK and Ireland, and first prize in the B2C category for eircom's ‘1901' service.
Hibernian and Kainos were also listed as finalists in three other categories in this year's competition including a nomination for the Premier Project Award.
















