" Good commitment to the project has aided a very good working relationship between both the Audit Commission and Kainos. "

Caroline Murphy, Senior Project Manager, Audit Commission

" We were impressed with Kainos’ in-depth knowledge of SharePoint and how its use can derive greater business benefit. "

Mary Kane, Implementation Manager, C2k

" It was important for us to deal with a supplier (Kainos) that understands the special requirements of public sector organisations. "

Oliver Douglas, Senior Staff Officer, DCC

" It has been a pleasure to work with such a professional organization with knowledgeable staff and good customer focus. "

Martin Price, Extract Technology

" Kainos has created a unique customer-centric website that delivers fast and accurate insurance quotes. "

Brendan Hughes, eCommerce Manager, FBD

" The service and performance, provided by Kainos on the Kofax implementation was excellent. "

Nigel Byatt, E-Government Program Manager, Harlow District Council

" The success of this project is as much about the partnership with Kainos as the technology itself. "

Ross Morley, Programme Manager, Havant Borough Council

" We were impressed by Kainos’ clear and business benefits driven approach to addressing our key requirements and helping to articulate the solution benefits. "

Lesley Bett, Programme Manager, Information Commissioners Office

" Kainos’s track record implementing EDRM solutions in other councils was very comforting to North Somerset. "

Barrimore England-Davis, EDRM Project Manager, North Somerset Council

" The case management solution has resulted in better service delivery and a more effective operation. "

Jon Freeman, Royal Institution of Chartered Surveyors

" Kainos put forward a very positive team that showed great commitment and knowledge throughout. "

Declan McKibben, Application Portfolio Manager, RTÉ

" The new scanning system has already made a difference to our business and has improved the level of operational efficiency. "

Richard Evans, Internet Manager, C&W

" Kainos had a wealth of experience in EDRMS projects and a deep understanding of SharePoint. We are very pleased with the knowledge and expertise. "

Julie Parish, IT Support Service Manager, GWH

" Kainos has been excellent and a pleasure to work with. We couldn’t have done it without them. "

Mark Eustace, Systems Development Manager, HSCB

" Evolve™ enables us to harness the true value of information at our fingertips for quicker and better patient care. "

Neil Turnbull, Head of Programme Delivery, The Ipswich Hospital NHS Trust

" The Kainos team worked well to deliver a superb product which has been very well received. "

John Evans, Scottish and Southern Energy

" We are absolutely delighted by the Integrated Customer Services Centre developed by Kainos. "

Dominic Lumsden, Operations Director, Ulster Bank

" Kainos has used their excellent knowledge of content management to advise and guide us throughout this project and deliver it on time and to budget. "

David Fitzgerald, Project Manager, WYP

" Kainos has an in-depth knowledge of SharePoint 2010, a strong project management discipline, and a wealth of experience in the public sector. "

Louise Kearney, Director of Organisational Development, NITB

" Kainos, Evolve, understood the strategic vision for the NHS and demonstrated drive and enthusiasm in supporting us in implementing the EDMS. "

Nick McDonnell, Head of IM&T, West Suffolk Hospital NHS Trust

" Kainos, Evolve, understood the strategic vision for the NHS and demonstrated drive and enthusiasm in supporting us in implementing the EDMS. "

Nick McDonnell, Head of IM&T, West Suffolk Hospital NHS Trust

Cushman & Wakefield - eFiles, Automatic Scanning and Filing System

Cushman & Wakefield Case Study PDF

The Challenge

Cushman and Wakefield (C&W) is a global real estate services firm with over 145 offices worldwide and more than 10,000 employees. The company manages all aspects of commercial real estate, specialising in disposals and acquisitions, advising and representing tenants and landlords on buying and selling commercial property.

For each property that C&W handles, there are in the region of 100 different documents related to that property, including marketing brochures, photographs, general correspondence and property plans. These documents were being filed and stored in the C&W offices, taking up increasing amounts of floor space. C&W needed to free up some of this valuable space by converting property documents to electronic format and storing them in a central system, with an efficient filing process so that employees could find the documents easily.

Additionally, C&W are increasingly moving towards multi-office working patterns so making original paper documents available electronically, and easily accessible between offices, from home and at work, has great time saving as well as space saving benefits.

The Solution

Cushman and Wakefield selected Kainos to design a solution that would enable them to scan property documents and automatically file them in the correct area of their file plan implemented in Microsoft SharePoint 2007, giving C&W staff fast and easy access. The new scanning and filing system designed and implemented by Kainos facilitates the following:

Scanning of all hard copy documents in various formats and conversion to electronic documents using Kofax scanning tools.
A workflow process, using K2 technology, automatically files scanned documents into the correct location in the file plan using meta-data extracted from scanned coversheets to locate the file plan area.
Filing of Outlook emails and other Microsoft documents into the SharePoint file plan using an add-on called WISDOM DMF.
Easy creation of new filing areas in the file plan by using a .Net Winform application to capture information about the filing area and a K2 workflow process to create the resulting SharePoint site.
Integration of Kofax with walk up multi-functional devices on the office floors gives C&W staff the ability to email internal documents from photocopiers, scanners and fax machines etc. and also to store these scans in SharePoint mysites. This will facilitate better and more efficient internal communications between staff.

The Benefits

The new scanning and filing system has dramatically reduced the volume of hard copy documents that had been taking up valuable office space. All old documents have been scanned and hardcopies archived at an off-site location, freeing up office space for other revenue generating activities.

C&W employees can do their jobs more efficiently. The new scanning and filing system provides C&W staff with fast and easy access to property related documents that had previously been filed in paper files and on different office floors, making them difficult to access. The new system is fully searchable and documents are automatically filed correctly, placing the required property documents at employee fingertips. Documents are now available at home and at work through browser based access.