Business Support Associate

Available in:

Main purpose of role & level in the business:

To support the Organisational Development & Learning team in the provision of an efficient and effective learning and development (L&D) administration service to the business, and assisting wider People Team activities as required.

  • Administration of all activities relating to the Company’s L&D plans.
  • Co-ordinating logistics with regards to in-house L&D activities for Kainos MAP (our in-house learning portfolio) including room bookings, calendar invites, issuing of pre-work, post-work / evaluation and communication of timecodes.
  • Responding to adhoc the training requests and assisting with external training coordination as required.
  • Responding to training and external study requests.
  • Administering ‘Skills For Me’ scheme.
  • Assisting with general administrative duties as required.
  • Participating as a member of the Organisational Development & Learning Team, sharing good practice and knowledge, resolving issues and identifying areas for improvement.
  • Undertaking ad-hoc project work and any other delegated duties relevant to the post and/or required by the team.

Minimum (essential) requirements:

  • Minimum 1 year of experience in administration role preferably within the IT industry.
  • Ability to work within and meet tight deadlines.
  • Ability to manage multiple tasks simultaneously.
  • Ability to work co-operatively within a team.
  • Ability to foster strong working relationships with staff and senior management.
  • Confident in working unsupervised and on own initiative.
  • Good organisational and planning skills and ability to prioritise workloads.
  • Flexibility to respond to changing priorities in a fast-paced environment.
  • Proficient in the use of the MS Office, with strong Excel skills essential to include knowledge of formulae, mail merge and pivot tables.


  • Educated to degree level in a business-related discipline
  • HR Generalist experience

Who you are:

Our vision is to enable outstanding people to create digital solutions that have a positive impact on people’s lives. Our values aren't abstract; they are the behaviours we expect from each other every day, and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. 

These values, applied collectively, help to produce an outstanding Kainos person, team and culture. 

We’re an inclusive bunch at Kainos and we believe in equal opportunity. We welcome applications from all walks of life, including those with criminal records. Everyone who is offered a position here undergoes a background check, however no one is treated differently due to their background where it isn’t relevant to the role. It’s important to note – failure to reveal information which is relevant to the position sought, could result in us having to withdraw the conditional offer of employment.

In short: Having a criminal record will not exclude you from a career with Kainos. This depends entirely on the nature and requirements of the position, together with the circumstances and background of offences.