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What we do

We’re a leading provider of award-winning digital services and platforms to public and private organisations around the globe, helping them to work smarter, better and faster.

Digital Services

We offer full lifecycle development and support of innovative, creative and fully-customised solutions, leading digital transformation projects for government and commercial customers. We are also the largest boutique partner in Europe for Workday, ensuring successful implementation for enterprise customers.

Digital Platforms

We provide two market-leading digital platforms. The award-winning Evolve platform helps both NHS and global healthcare providers deliver better outcomes for patients at lower cost. Smart is an automated testing product which helps enterprise clients keep their Workday configuration accurate, reliable and secure.

Case studies

We’ve partnered with some of the biggest global names in both the public and private sector. Find out more about recent digital transformation projects we’ve worked on.
Dvsa

A new online service to define, test and enforce driver and vehicle standards.

Dqp

A digital re-platforming project embracing a secure, cloud-first, future-ready approach.

Daera

A new customer portal with a simplified user choice selection and a mobile permits app.

Saas

Modernising student funding applications with a responsive, highly accessible system.

Travelex

Workday implementation across the entire Travelex network to replace legacy systems.

Secas

Enabling ambulance clinicians to accurately capture vital patient data even while offline.

Intouch

Providing clinical data at the point of care and effective care pathway management.

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Driver and Vehicle Standards Agency (DVSA)

Modernising the UK’s MOT testing service

Client name

Driver and Vehicle Standards Agency (DVSA)

Technologies

Cloud, Agile, Service Design, UX Design, Legacy Replacement, Migration, Data Analytics, Legacy Transformation, Enablement, Webops, Devops

Overview

The DVSA is the UK government agency responsible for improving road safety in Great Britain. It does this by setting standards for driving and by making sure that drivers, vehicle operators and MOT garages follow roadworthiness standards. As part of its wider ICT modernisation programme, Kainos was appointed to build a new online service to define, test and enforce driver and vehicle standards.

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Department of Work and Pensions (DWP)

Re-platforming of Tell Us Once Service

Client name

Department of Work and Pensions (DWP)

Technologies

Cloud

Overview

The Department of Work and Pensions (DWP) is the UK’s largest public service department, overseeing 22 million claimants and customers. The ‘Tell Us Once’ service allows citizens to register births and bereavements once, and then notifies the relevant government departments and all 400 Local Authorities. Handling over 30,000 death registrations each month, resulting in over 125,000 notifications, the service is both essential to citizens and far-reaching in influence. In line with wider public sector digital transformation objectives, DWP chose Kainos to lead on a digital re-platforming project to embrace a secure, cloud-first, future-ready approach.

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Department of Agriculture, Environment and Rural Affairs (DAERA)

Digital transformation within Inland Fisheries

Client name

Department of Agriculture, Environment and Rural Affairs (DAERA)

Technologies

ASP.NET, MVC, MS SQL Server, Web API, Selenium, SpecFlow, NUnit, Ninject, Microsoft Identity Framework

Overview

Kainos worked with BT and the NI Digital Transformation Service (DTS) to deliver a diverse digital transformation project to rebuild the customer experience, IT operations and business functions for Inland Fisheries (IF). Kainos built a new easy to use customer portal hosted on nidirect.gov.uk with a simplified user choice selection to ensure the correct permits are selected by customers using the online service. Development of a new mobile application by the Kainos team also enables Enforcement Officers within IFG to check a fisherman’s permit simply by taking the license number. This eliminates the need for officers to see paper permits and verify them with back office staff over the phone.

Resources

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Student Awards Agency Scotland

Online student portal modernisation

Client name

Student Awards Agency Scotland

Technologies

Apache HTTPD Load Balancer, Tomcat Application Server, Java and Open Source technologies, Java Spring Webflow, Adaptive CSS, OpenAM – tool used to control user access, BIRT Reporting tool, Google Analytics, Oracle Database

Overview

In partnership with Student Awards Agency Scotland, Kainos worked collaboratively and inclusively to modernise the student funding application process and create a truly customer-centric model of service delivery. The result is a responsive, highly accessible system that also maximises time and cost efficiencies.

Resources

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Travelex

Workday Integrations

Client name

Travelex

Technologies

Workday

Overview

Travelex was looking for a single global HR SaaS solution that allowed for a seamless integration into other relevant SaaS HR products to replace their fragmented legacy systems and processes.  As part of the Phase 1 deployment of the Workday solution, Travelex was looking for a Partner who was not only experienced but also willing to work in partnership to architect one of the world’s first Workday implementations with a geographic footprint across the entire Travelex network. 

Resources

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South East Coast Ambulance Service NHS Foundation Trust

Transforming emergency care with ePCR

Client name

South East Coast Ambulance Service NHS Foundation Trust

Technologies

Offline access, cloud hosted, iOS, EDRM

Overview

In emergency situations, capturing legible patient data on paper can often be inefficient and cumbersome. Kainos collaborated closely with SECAmb in order to gain a detailed understanding of the specific needs of the ambulance service to overcome this challenge. The Evolve Electronic Patient Care record (ePCR) solution enables ambulance clinicians to accurately capture vital patient data even whilst offline and makes the transfer of patient data from emergency response teams to Emergency Departments more efficient and effective, saving time and saving lives.

Resources

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InTouch Health

Care Pathway automation

Client name

InTouch Health

Technologies

Workflow automation, tele-heath integrated, cloud hosted, FHIR-based

Overview

InTouch Health is the leading high-acuity telehealth provider, enabling access to high-quality specialist clinical care whenever and wherever it is needed. Clinical data at the point of care and effective care pathway management is critically important. InTouch Health chose to partner with Kainos because the Evolve Integrated Care platform provides access to that information and workflow capability for clinicians using InTouch Health systems, with automated care pathways to orchestrate the treatment process and collaboration between care providers.