Employee experience

We're committed to building an employee experience that people genuinely value.

Employee experience

Employee experience is shaped by the moments that matter throughout a person's career, from joining Kainos and building relationships to developing new skills, sharing feedback and progressing into new opportunities. We take a deliberate approach to creating an environment where people feel connected to our purpose, supported to succeed and able to influence the future of our organisation.  

Our commitments and targets 

We believe great employee experiences are created through listening, learning and continuously improving. Our commitments include: 

  • Creating a positive experience through every stage of a career. 
  • Helping people understand how their work contributes to our strategy and shared goals. 
  • Encouraging open dialogue. 
  • Acting on feedback and sharing the actions we take in response. 
  • Continuously improving the experiences that shape working life at Kainos.

We want working at Kainos to feel purposeful. That means paying attention to the details that shape everyday experience, and being willing to change when something isn't working. 

"The best employee experiences are shaped with people, not for them. That's why listening matters so much at Kainos. Through ongoing dialogue and feedback, we gain a deeper understanding of what's working well and where we need to improve. Our role is to listen, respond and keep evolving the experience we create together." 

Colette Kidd
Chef People Officer
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How we deliver this

A positive start 

First impressions matter. Our onboarding experience helps new joiners build connections, understand our culture and feel confident in their new role. By investing in a positive start, we help people build the foundations for long-term success at Kainos. 

Employee voice 

Employee feedback plays an important role in how we shape our organisation. Through Peakon, open forums and regular conversations, people can share their views, challenge ideas and influence change. We are committed to acting on feedback and communicating the steps we take in response. 

Career growth 

We want people to see long-term opportunities at Kainos. Through learning, development and career conversations, we help individuals build their skills, explore new opportunities and progress in ways that reflect their strengths, interests and ambitions. 

Recognition and belonging 

Recognising the contribution of our people helps create a culture where individuals feel valued and connected. We celebrate achievements, encourage appreciation and foster a sense of belonging, helping people feel part of something meaningful and understand the impact they make. 

Continuous improvement 

Employee experience is never finished. We regularly review feedback, engagement data and employee insights to understand what's working and where we can do better. As our business evolves, we continue to adapt our approach and improve the experiences that matter most to our people.