Managed services that support your growth and help you drive results

Our team of industry recognised experts work as an extension of your team to deliver world class managed services that enhance and protect your applications and platforms

Managed services built around your needs

Our managed services teams are built from our project and delivery expertise gained across many digital transformation projects. We transform applications, provide continuous improvement through increased automation and leverage our wide pool of experts from across our practices to ensure we are with you throughout your whole transformation journey. 


Managed service clients and counting


Expert engineers and specialists


Support centres covering UK, ROI & Poland

Flexible managed services designed to support your digital transformation journey

Our team works closely with you to become an extension of your organisation, providing you with specialist staff, industry-leading processes, best practice ITSM toolsets and continuous improvement using the latest technology to help you concentrate on your core mission – driving results.

Customer aligned 
Agile, sprint-based approach alongside your team.
A flexible model, allowing you to scale up or down.
Dedicated team
An outcome-focused team, delivering against your initiatives.
Focus on progressive improvement and transformation through automation.

Our core capabilities are flexible operations, service operations and FinOps ensuring that:

  • You know your applications and cloud platforms are in the safe hands of our experts who manage critical national services across the globe

  • You have a partner whose core business is to stay up to date on the latest technologies and management technologies passing this knowledge to you to allow you to make informed decisions 

  • You are working with a partner that not only understands technology but understands how it applies to your sector as we have delivered critical programmes across both the public and commercial sectors  

Our people 

  • Engage early in the project lifecycle to ensure the transition from project to business as usual is seamless 
  • Are on hand to provide you with specialist knowledge when you need it for as long as you need it
  • Leverage the benefits of industry-leading cloud-native, ITSM, automation and machine learning toolsets 

Our processes

  • ISO 20000 accredited, demonstrating best practice in service management, service governance and service assurance
  • ISO 27001 accredited, demonstrating best practice in security 
  • Aligned to our strategic partners in cloud allowing us to deliver a cloud managed service that builds on the foundation of recommended best practice

Our partners

Our extensive partner ecosystem allows us to bring you the right technology solution for your business challenge or opportunity, working together to deliver the outcomes you need to drive your digital transformation journey. 


Flexible operations

Our flexible operations service gives you access to a dedicated team with a range of skills and expertise from our delivery practice.

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Service operations 

We provide the operational and service assurance required to ensure that your services are delivered in a consistent way, while continuously improving and evolving alongside your business.

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Our FinOps service provides you with the business focus required to ensure your solutions are cost-effective. We help you deliver the best value cloud during your digital transformation journey.

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Talk to one of our experts

Find out more about our managed services and how we can enable you to save money and optimise performance.


“We are delighted to have Kainos on board as a cloud partner. They have a strong track record of delivering to the highest standards and their expertise in Azure Engineering and legacy modernisation will be invaluable.”

Linda Green
Head of Platform Operations

Our People

Simon Pitt
Head of Managed Services ·
Simon has over 15 years of experience in cloud, service, and business transformation. He has led customer and programme transformation projects across Cloud, Data, and Infrastructure services across both commercial and public sectors. He is passionate about helping customers drive digital transformation projects aligned to their business goals and helping drive growth.
Shaun McKinley
Business Development ·
Shaun has over 20+ years of experience building and leading support teams which manage and continually enhance some of the most critical services around the world, spanning the Public, Commercial and Healthcare sectors. A background in software engineering and more than a decade steeped in ITIL and Agile has given Shaun an enviable position to be able to create and deliver exemplary managed services. A passionate drive for continual improvement in customer satisfaction is baked into support teams led by Shaun.
Mark Tumilty
Service Director ·
With over 25 years’ experience in the industry, Mark oversees our daily business and administrative operations. Using best practice ITSM, coupled with the latest technology, he directs teams delivering transformative managed services across public, commercial, and healthcare sectors. He is passionate about achieving business goals, through continuous improvement, using modern technology with expert professionals.