Service Design: a view through 3 lenses
Date posted
12 September 2017
Reading time
4 Minutes
Service Design: a view through 3 lenses
At Kainos we pride ourselves on delivering 'difficult digital', projects where we transform products and services used by millions of people. Service Design is one of the approaches we use to maximise the value we deliver for our clients. It enables us to deliver the right thing in the right way for the right reasons. We see Service Design through three lenses:
- Service Design as an approach
- Service Design as a discipline

- Service Design as a process for feature discovery