Sabre transforms global HR operations with Kainos Employee Document Management
“Workday is like a Ferrari sitting in our garage. Kainos EDM is the fuel that drives maximum value from Workday and its potential to power our business and people operations globally.”
About Sabre
Sabre Corporation is a global travel-technology company, providing software, data and distribution solutions across the travel industry. With operations spanning multiple countries and a workforce operating in varied regions, Sabre faced the challenge of managing employee documents at scale, across jurisdictions, and ensuring HR processes were efficient, compliant and modern.
The Challenge: Decentralised HR and rising compliance pressure
Sabre’s global HR teams were wrestling with a mixture of paper-based processes, disparate file shares and disconnected document systems. The manual effort involved in producing, distributing, storing and managing employee-related documents slowed onboarding, burdened HR teams and increased the risk of non-compliance in different regions.
The lack of a centralised document management system meant that employees and managers had inconsistent access to their documents, HR teams spent time chasing paperwork instead of value-added work, and global retention and audit requirements were hard to enforce uniformly. With growth, complexity and regulation on the rise, Sabre knew change was needed.
The Solution: Kainos Employee Document Management integrated with Workday
To resolve these challenges, Sabre partnered with Kainos to deploy Kainos Employee Document Management (EDM), built natively on Workday. This approach meant that document workflows, storage, access and automation were embedded within the same platform HR already used.
With this solution, Sabre could automate the entire document lifecycle from generation and e-signature to storage, retention and purge for employee-related documentation. Employees gained self-service access to their documents within Workday, HR teams regained time and control, and the global structure gained consistency and compliance oversight.
According to Becky Carson, Global HR leader at Sabre, “Workday is like a Ferrari sitting in our garage. Kainos EDM is the fuel that drives maximum value from Workday and its potential to power our business and people operations globally.”
The Benefits: Efficiency, global scale and employee empowerment
By embedding document management in their existing Workday environment, Sabre eliminated many of the manual steps previously required. Administrative tasks that once consumed HR time were automated or removed, freeing HR to focus on strategy rather than paperwork. The global self-service model empowered employees, giving them direct visibility over their documents and reducing HR ticket-loads.
Because EDM supported configurable retention, legal-hold and audit-ready rules, Sabre tightened its compliance posture. The unified, Workday-native approach reduced risk, ensured consistent practices across nations and created a single-source-of-truth for employee documentation.
The Results: Transforming HR operations and employee experience
Thanks to the implementation of Kainos EDM, Sabre has transformed how HR functions operate at scale. Manual document processes are substantially reduced, regional inconsistencies eliminated, and employees across the world now access their documents with ease. Compliance controls are much stronger, workflows much faster, and HR teams are freed up for higher-value work.
In partnering with Kainos for document management embedded in Workday, Sabre has not simply automated processes, it has elevated HR operations into a strategic asset, turned employee document access into a seamless service, and scaled global operations with confidence.
See Kainos EDM in action
Discover how Kainos Employee Document Management can streamline your HR operations, just like it did for Sabre.