Digitally transforming an 85 year old driving test process

Learn how we partnered with the DVSA to digitally transform the driving test process, largely unchanged since 1934.
Date posted
26 April 2020
Reading time
5 minutes

Digitally transforming the driving test process

Learn how we partnered with the DVSA to digitally transform the driving test process, largely unchanged since 1934. We replaced the heavily manual, paper-based process with a user-centric, fully automated and cloud-based service that has helped improve delivery, reliability, performance and efficiency. The new service has been fully embraced by Driver Examiners who were at the heart of the project from the outset.

“DVSA has built up a strong collaborative working relationship with Kainos, who consistently deliver a high level of service and professionalism. I have first-hand experience of this, working closely with Kainos colleagues on the Driving Examiner Service project, which has revolutionised the way driving tests are conducted for the entire driving examiner workforce."

Gordon Witherspoon
DES Service Owner & Head of Driver and Driver Training Policy
DVSA

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