Date posted
15 June 2023
Reading time
5 minutes
Optimising VIP guests’ experience at King’s Coronation through Microsoft technology
With over 450 VIP guests from 200 nations attending King Charles’ III Coronation, the Foreign, Commonwealth & Development Office (FCDO) contracted Kainos for technical support in managing invitations, transport logistics and live event attendance.
Service requirements
- To support international representation at His Majesty The King’s Coronation, FCDO’s in-house logistics tool required development to maximise current Microsoft functionality
- Manage bespoke RSVP responses to 200 invitation questions from 200+
dignitaries, across 5 events - Live data to be made visible to FCDO staff
Service results
- Fully transparent, secure and accurate status of the various events
- Solution can be easily replicated for FCDO's next use case
- Better structure, organisation and accuracy of unique attendee requirements
- Enabled FCDO's Coronation staff to make calm and controlled decisions through a single 24/7 accessible means