Microsoft AI Business Solutions

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We help organisations embed AI into everyday work, enabling faster decisions, smarter processes, and better experiences for customers and employees.

As an award-winning Microsoft partner, we bring deep expertise in intelligent automation, low-code tooling, datadriven solutions, and embedded copilots to unlock value fast.

Innovation that integrates

We build on platforms you already know, and make them work together.

Where we deliver value

From the front line to the back office, we deliver AI-enabled change where it matters most:

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AI for growth

Customer Experience
Reduced wait times, improved satisfaction, and consistent service across channels using AI-powered support and intelligent routing.
Sales & Marketing
More effective campaigns, better customer engagement, and higher-quality pipeline through smarter targeting and personalised outreach.
Decision Intelligence
Stronger decision-making with contextual insights, trend detection, and actionable AI recommendations.
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AI for efficiency

Collaboration & Productivity
AI-enhanced tools reduce time on routine tasks, improve meetings, and support high-quality content creation.
Field & Frontline Work
Mobile-ready tools and intelligent automation empower teams and boost agility.
HR & People Experience
Faster onboarding, tailored learning, and improved support to enhance productivity and retention.
Finance & Operations
Automated workflows and realtime insights drive financial visibility and faster decisions.
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Compliance & adoption

Compliance
Reduce risk and audit burden with continuous monitoring and AI-led governance.
Adoption
Rapid value delivery and smoother uptake with embedded AI tools and intuitive user experiences.
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Why Kainos

  • Over 30 years of enterprise delivery experience
  • Certified Microsoft and Workday specialists
  • Proven accelerators and frameworks for rapid results
  • Deep expertise in AI, automation, data engineering, and platform
  • Trusted by global brands and UK public sector leaders

From healthcare and financial services to central government and energy, we deliver AI-led transformation across industries.

Our approach to AI business solutions

We help clients move quickly, from idea to impact.

  • Migrate from fragmented tools and legacy tech
  • Modernise business processes with intelligent automation and AI
  • Realise value through data-driven decisions, scalable platforms, and embedded insights

From front-line experience to back-office operations, we integrate AI across your business, securely and at speed.

We deliver across the full spectrum of enterprise AI enablement

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Embedded Intelligence
Empower teams with embedded AI— copilots, chat, and automation built in.
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Connected Platforms
Cross-platform integration with secure, seamless data flow.
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Unified, Actionable Data
Scalable data with real-time insights and automation.
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Scalable Delivery & Enablement
Built to scale with Centres of Excellence, reusable components, and flexible delivery frameworks.

Real impact, delivered

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70+ hours saved daily
Streamlined email handling cut lead times from 14 to 2 days and improved data quality
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98% processing time reduction
Replaced legacy tool with AI, slashing processing time and boosting compliance.
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£250K+ cost savings
Accelerated migration halved delivery time and ensured compliance readiness.
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4,000+ onboarded seamlessly
Smart onboarding reduced attrition and boosted integration.

"Kainos are a fantastic Microsoft partner, with experience and expertise of driving value with the full Microsoft Cloud. More recently, they formed their Low Code practice where they have quickly become leaders in building end-to-end low code solutions. Kainos bring scale and capability from core engineering with the backdrop of delivering genuine business transformation. Kainos have a more modern way of delivering proper digital change and transformation."

Sophie Gray
UK Lead, Microsoft Business Solutions
Microsoft

“I can’t commend the Kainos team highly enough. They display an open, collaborative approach, excellence in Azure engineering and a relent less determination to succeed. They are an exemplary Microsoft partner. ”

Derrick McCourt
General Manager, UK Public Sector
Microsoft UK

“Kainos has been a standout partner to Microsoft for over 20 years - with a strong track record of delivering impactful AI solutions for customers across public and private sectors. As a two-time Microsoft AI Partner of the Year, their deep expertise makes Kainos an ideal partner to help organisations turn AI ambition into real results.”

Henrique Moniz de Aragão
Head of Data & AI
Microsoft UK

Recognised excellence

2023
UK Services Partner of the Year
2023 & 2021
Ireland Data & AI Partner of the Year
2024
Ireland Power Woman of the Year
40+
National industry awards
100+
Of the UK's most complex projects delivered in regulated industries
700+
Certifications, and growing
Microsoft Partner Advisory Council
Member of Microsoft's Business Applications Partner Advisory Council
Microsoft accredited
AMMP, AAAP, ECIF, FastTrack Ready, and Copilot Jumpstart partner

Lets make AI work for you

Discover how we can unlock AI-powered outcomes for your organisation, securely, at scale, and with speed.