Case study: Optimising the claims process with Azure OpenAI
Date posted
4 December 2023
Reading time
5 minutes
Proof of value completed based on insurer's specific use case
Kainos' Secure OpenAI Accelerator addressed security and privacy concerns
AI self-service tool for analysing documents also deployed
Benefits and outcomes
Faster service turnaround for customers
Empowered employees with tools to help customers more efficiently
Insurer now able to advance the organisation further with Azure OpenAI