Adoption
Turn new technology into everyday habit
Accelerate value delivery and build lasting change with AI-enabled adoption strategies that work for your people.
The Challenge
The best technology fails without adoption - and adoption isn't just about training, it's about changing how people work.
Common challenges include:
New platforms piloted but never fully embedded
"Change fatigue" leading to low engagement
One-off training sessions without follow-up
Limited visibility into real usage and adoption rates
Resistance from teams who don't see the value
Our Approach
We design adoption journeys that make new tools intuitive, relevant, and rewarding to use.
Leveraging Microsoft 365 Copilot, Power Platform, and our change management frameworks, we help you:
- Understand user personas, behaviours, and adoptions risks
- Deliver role-based training, communication, and leadership engagement
- Embed usage dashboards and feedback loops to track impact
- Build Centres of Excellence for ongoing innovation
- Enable self-service support and in-context guidance
- Shift digital culture from "try it" to "this is how we work"