Helping Insurers to digitally transform
We are helping insurers to solve key challenges and innovate through technology.
Want to know more?
Transforming the insurance sector through technology
Our expertise across cloud, data, AI, and intelligent automation can help insurance companies overcome the challenge of managing legacy IT estate and building new digital services, to improve how you work, through digital transformation.
Our expertise
2023
Microsoft UK Services Partner of the year
98%
customer approval rating
£10m
invested into our generative AI capability in 2023
2023
Microsoft Ireland Data & AI partner of the year
Generative AI in insurance
Claims process
Update customers on their claims status in real-time to help transparency.
Document analysis
Analyse, extract and summarise key points from documents.
Fraud detection
Generative AI can create synthetic data that mimics real data, with anomalies and patterns that indicate fraudulent behaviour to further train machine learning models.
Virtual agents
Chatbots with greater capabilities can be built for customers to use on a self-service basis.
Contact centre insights
Analysis of voice and text data to create personalised communications to customers.
Compliance monitoring
Reports can be created to monitor activities or performance in line with various regulations or
standards.
Improving front office operations
Products or services can be tailored to the needs or wants of the customer, as well as any communication preferences with their insurer.
Improve the claims process with Generative AI
Financial Services industry (FSI) events: What's on?
Meet the Kainos technology experts at an upcoming event.
View the FSI events calendarOur Technical People
See how we can help your business
Looking to digitally transform your business? Get in touch to see how we can help you.