Stephen McCalden
Client Service Manager with over 15 years experience in I.T. serving Kainos since 2007. Working primarily in the Support services division I excel in dealing directly with customers and managing their services. Outside Kainos I'm a husband, father of 1 and enthusiastic Nottingham Forest fan.
Stephen's Posts
Cabinet Office Register to Vote Service surpasses 30 million applications
28 November 2017 | Posted by Stephen McCalden

30 million applications to register have been verified by the digital service, with 75% of these completed online

Agile Support : Not just turning things off and on again
27 July 2016 | Posted by Stephen McCalden

I’ve worked in support now for coming up on 10 years and trying to tell people what I do usually involves avoiding that word “support”. It just conjures up all the wrong images of socially inept people stuck in a basement of an office who get summoned when customers need to resolve the magic of…