Automating the HR Department
Many HR departments are burdened by manual processes and repetitive administrative tasks which can be extremely time-consuming. Most HR processes require a great amount of accuracy and attention to detail and they often involve a huge amount of red tape due to compliance around employment law and the handling of personal data. The sensitive nature of these tasks means that the slightest error can negatively impact both employees and employers.
Automating HR processes can eliminate the need for staff to take on such manual tasks and removes the potential for human error. HR automation is the process of enhancing the efficiency of the HR department and allowing HR professionals to focus on more strategic tasks that are of a higher value to the employee, their department and the company.
Many companies are already executing these much-needed improvements to HR processes by implementing automation, with Gartner predicting 69% of Routine Work Currently Done by Managers will Be Fully Automated by 2024.
Here are 2 key examples of HR processes that are ready to be streamlined, automated and enhanced today:
The Onboarding Process
Challenge
HR Onboarding is complex and lengthy, known to many HR professionals as one of the most tedious processes they are required to carry out. The process is particularly time-consuming as it often involves multiple people, IT systems, departments and approvals. One of the big challenges is delays and lost productivity which can result from a disjointed onboarding process.
Solution
Implementing Intelligent Automation will streamline the onboarding process for new employees and allow for personalisation according to employee profile and preferences, while complying with the latest company procedures.
Automating this process can significantly reduce manual administrative work and minimise the onboarding lifecycle, therefore freeing employees to focus on higher value tasks. Delays and human error are also eliminated as the process cannot proceed unless requirements are adequately fulfilled. Automation allows for a more efficient, painless and overall, more seamless onboarding process.
Resume Processing
Challenge
Resume processing is a manual process, which can often use a great deal of HR professionals’ time. Any delays in this process can lead to a disconnected recruiting process affecting multiple systems and teams. While HR professionals are bogged down with the manual processing and chasing this task requires, it may cause higher value recruitment processes to be negatively impacted.
Solution
Implementing Robotic Process Automation (RPA) can streamline the recruitment process and enables skill matching of candidates to job opportunities. RPA can positively impact the process by cutting down manual admin work, minimising the recruitment lifecycle and removing human error.
The data which resumes, and CVs contain can be easily processed to align with job requirements, including education, experience and technical skills. This therefore removes the manual admin work previously needed and significantly cuts down timelines for candidates, improving the overall recruitment experience.
