How a Managed Service Can Alleviate the Pain Points of ERP Implementation
Implementing an ERP platform is a pivotal step for any organization, offering the potential to transform operations and improve efficiency. However, a common misconception is that such implementations are feasible only for large enterprises equipped with substantial resources and capacity. The complexity of ERP systems can overwhelm IT teams, create user frustration, and lead to inefficiencies if not properly managed.
At Kainos, we have extensively deliberated on how to introduce the transformative power of Workday to organizations of all sizes, particularly those that may lack the resources to both implement an ERP system and sustain its ongoing operations post-deployment. This is where Kainos’ Spark & Grow offering delivers exceptional customer value by providing Workday as a Managed Service.
Challenges in supporting ERP Implementations
Dedicated Project team
Traditional implementations typically rely on a dedicated project team, which often balances project tasks with their regular job duties. Employees may struggle to maintain focus on both their regular duties and the demands of the project, leading to mistakes and missed deadlines. Over time, sustained pressure results in diminished morale, disengagement, and increased turnover—discouraging smaller firms from even considering ERP implementation.
With Spark and Grow we put the emphasis on our team of experienced consultants to do the heavy lifting so that your company can focus on its core strategic objectives. By relying on Kainos expertise, best practices are adhered to, risks are minimized, and errors that could slow deployment are reduced. In this way, Kainos significantly alleviates the burden on internal teams, enabling your organization to benefit from our global consulting experience in a more strategic and advisory capacity.
Expertise on Demand
One of the biggest challenges of ERP implementation is the steep learning curve for internal teams, especially when it comes to complex integrations, data migrations, and customizations. Many implementations experience significant delays, often resulting in a considerable time gap between the initial planning and eventual go-live. For even the most diligent employees, recalling information learned several years prior can prove difficult and may impact overall project success
Spark and Grow provides organizations with their own dedicated customer portal, providing access to a comprehensive knowledge base, quick reference guides and on-demand video resources. In addition, we leverage advanced AI-driven tools to enable users to obtain real-time answers to Workday-related queries. While this does not replace the value of direct human interaction, it optimizes the time spent with Kainos consultants, ensuring they focus on more complex and strategic matters. Moreover, Kainos remains at the forefront of Workday updates, offering timely guidance on how to adapt the latest updates to your organization’s specific needs.
Finding the right resources
Many organizations face the challenge of securing a system administrator with the extensive expertise required to manage Workday effectively. The level of knowledge necessary to oversee both current functionality and ongoing updates is substantial, presenting a significant recruitment hurdle. While Workday’s comprehensive and constantly evolving platform benefits end-users, it can be overwhelming for a single administrator to manage independently
By utilizing the managed service hours available through Spark & Grow, your organization gains access to a team of expert consultants on demand. Partnering with Kainos as a managed service provider grants access to a broad network of quasi-system administrators, each equipped with deep technical expertise. This ensures that solutions are delivered swiftly and accurately, minimizing disruptions and enhancing operational efficiency.
Driving Your Business Forward
At the core of Spark & Grow is a commitment to customer success. The service includes continuous support and resources designed to promote long-term satisfaction and achievement. By relying on the expertise of Kainos consultants, organizations can concentrate on driving their strategic initiatives, leaving the technical intricacies of managing a Workday tenant to our experts. With years of experience and access to extensive resources, our team is adept at swiftly identifying and implementing the appropriate solutions to keep your business moving forward.
Spark & Grow is underpinned by the principles of Speed, Support, and Budget. It is not merely about expediting the Workday deployment process; it is about empowering organizations to achieve sustained success through a flexible, scalable, and cost-effective approach. By addressing key challenges and offering continuous support, Spark & Grow ensures that organizations can focus on their primary goal: driving business growth and innovation.