Workday Human Capital Management Testing Where Do I Start?

Everyone knows that a plan for testing your Workday configuration is essential, but with so many areas to cover, it can be difficult to know where to start. It can be even more daunting when you have to prioritise hundreds if not thousands of potential test scenarios. That 's why having a testing strategy in place for your Workday Human Capital Management (HCM) deployment is crucial. Based on the work we 've done with our Workday customers around the globe, here are some best practice tips to make your Workday testing as robust as possible.

Prioritise your business processes

Before you begin testing, you need to understand which are the most important business processes for your organisation and which carry the most complexity and risk, as these need to be tested first. For the majority of companies, it is those business processes relating to payroll such as hiring, compensation changes and termination that need to get most of your attention.

Create effective test coverage

While you can 't test every single permutation in your Workday configuration, you need to make sure the tests you do run target enough coverage within those business processes your organisation relies on. In our experience, focusing on the following tenanted data items is the best way to ensure effective test coverage:

• Locations: Target a spread of office locations, ensuring this covers varying salary ranges and location specific allowances.
• Worker Types: Your tests need to include the types of workers that your company employs, from permanent employees to contractors and part time workers.
• Supervisory organisations and positions: For your tests, ensure the workers you are using as test subjects are from different levels and divisions within the hierarchy of your organisation, and from a mix of positions, from graduates to senior executives.

Automate

Even with a prioritised list of your most important and complex Workday workflows, testing in the conventional manual way is time consuming and error prone. Automated testing, in conjunction with manual testing, allows you to streamline the process and ensure your Workday HCM configuration is doing what it should. With automation you have the flexibility to scale out the volume and coverage of your testing without having to hire experienced Workday test teams or take your own experienced Workday team away from other critical areas. What 's more, you can schedule automated tests for weekly regression testing to ensure ongoing configuration changes don 't have an adverse impact on existing functionality. If you want to get a better understanding of taking your Workday Human Capital Management configuration testing to the next level, watch our webinar, 'Workday Testing Best Practices: HCM Business Processes'. You 'll learn our best practice tips for Workday HCM configuration testing, and also hear advice from Anjlee Shah, Release Manager from global drinks brand Diageo and Coreen Campbell, HRIS Director at the International Rescue Committee, about their approaches to Workday testing.