Customer centricity in insurance via digital transformation
Date posted
25 August 2022
Reading time
15 minutes
Customer satisfaction and retention have never been more important to insurers.
Success in these areas can be largely dependent on having the right tools and technology in place to support over 50% of customers who want to complete the entire claims process online.
The right technology can help your company to digitally transform experiences to win and retain more customers.
Find out how insurers can:
- Meet and exceed consumer expectations
- Deliver tailored services with a single customer view
- Improve efficiency
- Reduce operating costs
- Build an environmentally friendly business