Tag: user needs
Is this thing on?

Marc Heasman talks about the sources of insights valuable in understanding user needs.

Digital Transformation Through Delivery

I had the opportunity to speak at the Digital Government 2015 Conference in Belfast recently, and was a member of a panel that included digital leaders from Northern Ireland, Scotland and UK Central Governments. In this blog, I look at how Government can implement digital transformation, achieve reuse and build a platform, while maintaining focus…