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Driver and Vehicle Standards Agency (DVSA)
Digitally transforming the driving test process
Learn how we partnered with the DVSA to digitally transform the driving test process, largely unchanged since 1934. We replaced the heavily manual, paper-based process with a user-centric, fully automated and cloud-based service that has helped improve delivery, reliability, performance and efficiency. The new service has been fully embraced by Driver Examiners who were at the heart of the project from the outset.
Gordon Witherspoon, Deputy Chief Driving Examiner/Head of Driver and Driver Training Policy, DVSA
The Pensions Regulator
The Pensions Regulator (TPR) is a national body responsible for protecting the UK’s workplace pensions. They needed to migrate their entire IT estate, consisting of over 300+ servers and 70+ applications, as it was being hosted in a data centre that was due to be decommissioned by a fixed date. Our goal was to migrate the full IT estate quickly with minimal disruption whilst ensuring that sensitive data was migrated securely and confidentially. We worked closely with their IT team throughout the project, transferring knowledge and skills to ensure business continuity following the migration to Microsoft Azure.
Richard Dance, IT Director, The Pensions Regulator
Welsh Government
The Welsh Government provides services for businesses in Wales through the Business Wales Platform. The platform is accessed by Welsh Government civil servants and businesses and is used to provide information, administer training, manage funding applications (Business Account System - BAS) and host internal Welsh Government applications. Our goal was to create a fully cloud-based service by migrating to existing platform to Microsoft Azure. We utilised modern cloud technology to create a system with greater flexibility, scalability and enhanced security while reducing complexity for the Welsh Government.
Andrew Hurst Digital, Business Support Manager, Welsh Government
Driver and Vehicle Standards Agency (DVSA)
Migrating and modernising MOT testing services
We partnered with the DVSA to create the MOT Testing Service, a fully cloud-based online service, to support the digital modernisation of the MOT industry. The new service leverages modern IT infrastructure within MOT garages and removes the cost of operating and supporting the previous legacy mainframe-based MOT system. Adopting modern cloud technologies has helped reduce MOT fraud, increased testing quality and efficiency and has helped the DVSA become more agile.
Alex Fiddes, Head of Digital Operations, DVSA
Funds-Axis
Funds-Axis is an investment management regulatory technology software company. Their focus is on simplifying risk, compliance and regulatory reporting challenges for investment managers and depositaries. The goal of this project was to extract key entities from readily available financial documents using Machine Vision and Natural Language Processing (NLP). The initial work was carried out using Key Investor Information Documents (KIIDs).
Darren Burrows, Founder and CEO, Funds-Axis
Skeyos
Kainos has collaborated with Skeyos, an independent spin-off of Lufthansa Technik, to create a ground-breaking cloud-based eCommerce solution designed to streamline the purchase and sale of repair services and aircraft components in the aviation business. The highly secure and scalable solution is hosted in a world-class, cloud environment.
By using cloud hosting, Kainos reduced the upfront infrastructure costs and made the creation of this new platform more feasible. The platform, hosted on Amazon Web Services (AWS), also has automation features to allow seamless integration with suppliers, enabling a streamlined process and a unique sourcing channel for purchasers, providing suppliers access to a larger pool of potential customers.
Hans Bernd Schmidt, Managing Director, Skeyos
DVSA
Intelligent risk ratings that improve road safety
Kainos worked with DVSA to pioneer a predictive analytics tool which has revolutionised the process for identifying fraud and inadequate standards. This machine learning (ML) tool enables DVSA to identify abnormal MOT testing behavioural patterns, effectively target enforcement and inspection activities, and ultimately improve Britain’s road safety.
The project, an excellent example of private and public-sector collaboration, highlights the benefits of leveraging ML techniques to achieve substantial business change and organisational strategic objectives; achievements a manual approach would not have accomplished.
Chris Price, DVSA MOT Product Manager
Magellan Health
Magellan Health is an American health care company focusing on behavioural health, employee assistance program services and specialty health.
Since moving to automated Workday testing with Kainos Smart, Magellan Health was able to significantly slash the testing time and effort of their Workday implementation, enabling staff to focus on their other HR responsibilities.
Lawrence Berra, Manager of HR Systems — Magellan Health
Department for Work & Pensions
Tell Us Once
DWP chose Kainos to lead on a digital replatforming project to embrace a secure, cloud-first, future-ready approach. Beyond the realisation of cost savings and the disentanglement of legacy systems, Kainos helped the DWP move critical service functions in-house and ensure a transition without interruption for users. Read more...
Generali
Quotation engine, IT support
Kainos built the customised solution using Microsoft technologies. The new system, known internally as NBQ, enables advisers to provide clients with estimated future policy values, which is a key part of the sales process, while also ensuring that all applicable regulatory requirements are met when providing pre-sale illustrations to clients in various regions around the world.
Aidan Cullen, Head of Marketing - Generali International
Department of Agriculture, Environment and Rural Affairs (DAERA)
Citizen-facing service hosted on NI Direct
Kainos has worked with BT and the NI Digital Transformation Service (DTS) to deliver a diverse digital transformation project to rebuild the customer experience, IT operations and business functions for Inland Fisheries (IF).
Kainos built a new easy to use customer portal hosted on nidirect.gov.uk with a simplified user choice selection to ensure the correct permits are selected by customers using the online service. Development of a new mobile application by the Kainos team also enables Enforcement Officers within IFG to check a fisherman’s permit simply by taking the license number. This eliminates the need for officers to see paper permits and verify them with back office staff over the phone.
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Royal Brompton & Harefield NHS Foundation Trust
Royal Brompton & Harefield NHS Foundation Trust selected Kainos Evolve® to drive digital transformation and improve patient care. Evolve will streamline the workload of clinicians across the Trust by digitising existing paper case notes and medical records, allowing healthcare providers to deliver better patient care. Clinicians will have instant access to accurate, up-to-date case notes at the point of need. They will also be able, where appropriate, to share content securely with other healthcare providers involved in a patient’s care, such as their GP or local hospital consultant.
DVSA
MOT modernisation project
As part of a wider ICT modernisation programme, DVSA set out a plan to replace the national mainframe-based MOT system with a new online service. This plan had two ambitious objectives: first, it sought to reduce the operational cost of the MOT service by up to 50% and second, it aimed to improve the service provided to testers in garages around the country.
The MOT modernisation project was initiated by DVSA in 2013, and with support from Kainos the solution was delivered on time in September 2015, when the old system was decommissioned. Unlike its predecessor, the new service allows testers to use various devices (including laptops, tablets and desktop PCs and iMacs), and can be updated rapidly to meet business changes. It features a robust, scalable cloud-based infrastructure (one of the first government services on AWS) and is measurably easier to operate. Most of all, it is reducing the costs and improving the service delivered to garages.
Find out more by watching two videos about the project here.
Bradford Teaching Hospitals
Bradford Teaching Hospitals selected Kainos Evolve EMR as a core part of their ambitious “Going Digital” clinical information system initiative. Clinicians are now using a full Mobile/iPad version of Evolve to access case notes, radiology reports and hearing test results in their Yorkshire Cochlear Implant Service.
Travelex
Gareth Williams, Global HR Director - Travelex
Cabinet Office
Kainos was asked by the Cabinet Office to help design and develop a new system for individuals to register to vote as part of the wider Electoral Registration Transformation Programme. This live digital service enables 46m citizens in England, Wales and Scotland to register to vote at individual level instead of household level. Download our case study to find out how we delivered this important project.
Netflix
Sudha Ramalingam, Netflix HRIS Test Engineer
DVLA
Kainos worked with DVLA to build a new digital ‘Exemplar’ service for DVLA that will enable drivers to view their driving records online – finding out what categories of vehicles they can drive, as well as any penalty points or disqualifications they might have. The infrastructure developed for this service can be further extended to provide different enquiry services to other data customers. We built the service in close collaboration with DVLA and GDS, using agile methods and open source technologies resulting in quick, cost effective delivery aligned to user needs.
KBC
IT support
Kainos developed a web-enabled solution (named Solas) that provides KBC’s staff with immediate access to all the information and documentation necessary to process a mortgage application. Based on Autonomy’s document management product, scanning and workflow technology are combined to facilitate faster data capture and to ensure that each step of the mortgage process is completed on schedule and by the appropriate personnel.
Solas automates most tasks in the process, using extensive business validation and a sophisticated calculations engine. The solution was also required to integrate all of the customer channels (web, phone and branch) and thereby ensure that brokers and customers would experience the same high quality of service through any interface.
John Delaney, Director - KBC Homeloans
Parliamentary and Health Service Ombudsman
Autonomy Records Management, IT support
Kainos is delivering PHSO a corporate EDRM system using the powerful, meaning-based capabilities of Autonomy’s Records Management solution. Once the first implementation has been rolled out, PHSO plans to turn its attention to integrating EDRM into its casework management system and applying those same information management benefits, stemming the flow of information loss and delivering increased information visibility and access across its directorates.
Suzanne Wright, Head of Information and Records Management - PHSO
Cornell University
Cornell wanted a testing solution that would help them keep their teams focused on the university’s strategic priorities, reduce the effort required to test major updates, and mitigate the risk around weekly Workday updates and security changes.
Since adopting Kainos Smart, Cornell has increased its testing capability by 700% during each major Workday update while simultaneously reducing the hands-on staff required to run those regression tests by 92%. This has saved the university hundreds of hours of manual testing each year (in terms of its original testing capacity) and thousands of hours annually (in terms of its current testing capacity). Importantly, this has freed up valuable staff to address other needs. It has also enabled the HRIS team to provide agile, robust support to implementation, training, and third-party systems teams while continuing to deliver their own Workday optimisation and roadmap efforts.
Seth Brahler, Senior Director of HRIS - Cornell University
West Suffolk Hospital
West Suffolk Hospital has used the Kainos Evolve solution to scan all existing patient notes (approx 250,000 case files with 160+ pages each), within the existing medical records library to make them available electronically to all staff, aiding patient care. The digitisation approach has been extended to A&E CAS card scanning.
South Warwickshire
Kainos has assisted South Warwickshire in transforming its acute health services with the comprehensive Evolve EMR solution. Evolve has helped the Trust to vastly reduce the need for physical medical records storage and changed the way staff work by providing dynamic access to real-time patient information at the bedside. These benefits will extend into a community setting in 2014 by leveraging the mobile and offline capabilities of Evolve for iPad.
Home Office
Kainos is engaged with Home Office to provide agile development services, and support of the UKBA website. As part of the digital agile teams run in-house by the Home Office, Digital by Default Service Standard compliant development services are being provided to various business areas across the department. This includes the Registered Traveller Exemplar service, for which we provide Development, Open Source and UX Design expertise as part of the Home Office team.
The service will enable eligible frequent travelers to access e-Passport Gates and have a better, faster transaction experience at the border. Other such projects have included migration and transformation of various services to hosting arrangements via G-Cloud.
Emma Charles, Project Management and Technical Team Leader - Home Office eCommunications
FBD Insurance
Integrated EDRM, Rating Engine, eCommerce, User Interfaces, MIS & Reporting, IT support
Kainos and FBD worked hand in hand to design and build a world class car insurance website using Web 2.0 technologies to enable a more dynamic customer web experience. The site also fully integrates with FBD’s administration, payment and documentation systems enabling a seamless buying experience for the customer.
Brendan Hughes, eCommerce Manager - FBD
Luton & Dunstable University Hospital
Kainos Evolve partnering with Xerox were selected to transform Luton & Dunstable University Hospital legacy paper environment to an Electronic Medical Records and Scanning Service. Clinicians are now using a full Mobile/iPad version of Evolve to access case notes, ensuring clinical information is available at the point of need to deliver high quality patient care.
The Pennine Acute Hospitals
The Pennine Acute Hospitals NHS Trust has selected the Evolve EMR platform to transform the way the Trust provides patient information to clinicians – making scanned images of casenotes available to them whenever they are needed, wherever they are based, plus supply them with the same fully consistent and up-to-date version of patient information in order to boost patient safety. The Trust also plans to leverage its investment in Evolve eForms and Workflow to consolidate the use of electronic forms at the point of care, removing paper at source as quickly as possible to maximise benefits.
Lancashire Teaching Hospitals
Lancashire Teaching Hospitals selected Kanos Evolve to become a key facet of the Trust’s casenote digitisation programme. Evolve, which is already live across several medical specialities, has significantly reduced the number of missing patient notes or relevant clinical information.
Student Awards Agency Scotland (SAAS)
Online Student Portal
In partnership with Student Awards Agency Scotland, Kainos have been working collaboratively and inclusively to modernise the student funding application process and create a truly customer centric model of service delivery. The result is a responsive, highly accessible system that also maximises time and cost efficiencies.
Countess of Chester Hospital
Countess of Chester Hospital has used Kainos Evolve EMR to digitise all live patient case notes, giving its clinicians instant access to accurate, up-to-date case notes at the point of need, yielding on-going savings of £1 million a year.
International Rescue Committee (IRC)
The International Rescue Committee responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 29 US cities helping people to survive, reclaim control of their future and strengthen their communities.
Kainos Smart has transformed the way IRC manages its Workday testing. With the challenge of supporting Workday across 14 countries and deployment of the remaining 26 countries, Smart enables IRC to deploy Workday quickly, continuing to improve and refine testing outcomes whilst saving time and money.
Coreen Campbell, Director of HR Systems — IRC
East Suffolk and North Essex NHS Foundation Trust
A pioneering initiative at the East Suffolk and North Essex NHS Foundation Trust, delivered in partnership with Kainos, has saved over £700,000 a year in late-submission fines by ensuring that GPs receive a written update within 24 hours of a patient leaving hospital.
The solution electronically captures complete clinical information about a patient during their hospital visit - including diagnoses, co-morbidities, investigation and results, procedures and treatments, medications and any follow-up arrangements. A full summary of this information can then be issued promptly to the patient’s GP by traditional mail or NHS mail.
Maggie Rudduck, Senior Implementation Specialist - The East Suffolk and North Essex NHS Foundation Trust
Buckinghamshire Healthcare
Buckinghamshire Healthcare selected Kainos to deliver a rapid proof-of-concept; a quick and powerful low-cost implementation of Evolve, designed to encourage clinical user engagement and accelerate project delivery.
Clatterbridge Cancer Centre
Clatterbridge Cancer Centre, one of the largest cancer centres in the UK, chose Kainos to embed Evolve EMR within their existing EPR system to provide clinicians with comprehensive access to electronic records at the point of need, and to prepare for exchanging content securely with remote partners, such as GPs and referring hospitals.
