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AWS Managed Services

Our team of industry-recognised experts works as an extension of your team to design, build and manage the AWS workloads that run your business. We deliver against your SLAs while applying a product mindset, prioritising the changes and improvements that create the most value.
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We're an AWS MSP Partner

As an approved AWS Managed Services Provider (MSP) partner, we offer a unique approach to help you drive your technology transformation forward. Our Managed Services team brings the required expertise and experience to assess security risks and recommend solutions quickly, so you can focus on increasing your business value.

Our Managed Services teams are built from our project and full-stack delivery expertise gained from 100+ AWS cloud and digital transformation projects. By focusing on business outcomes, we collaborate with our customers to provide a flexible, consistent and continuously transformative operational service.

Customer success stories

Tallaght University Hospital

FCDO

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Kainos and AWS

Kainos has been an AWS partner for over a decade and was one of the first consulting partners in Europe. As an AWS Premier Tier Services Partner and approved AWS Managed Services Provider, with 540+ AWS-certified engineers, we bring the depth of expertise to design, build and operate mission-critical workloads on AWS at scale.

By working in close partnership with AWS, we receive practical support and guidance from AWS' architects and technical account teams throughout the lifecycle of our customers’ projects to help ensure a smooth implementation.

See our AWS Marketplace listings here

End-to-end operational capability

We will extend and boost your in-house skills to provide a service that continuously raises the operational bar to positively transform and fuel the growth of your business. We start by obsessing over how we can achieve operational excellence together.

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We're managed services experts

  • Governance and compliance: We accelerate our customers towards compliance by elevating operational security standards and risk management designing, building and managing AWS native tooling aligned to AWS best practices and our ISO 27001 / Cyber Plus certifications.
  • Observability and monitoring: We design, build and support 24x7x365 automated performance, capacity and availability management monitoring services that are fully integrated into Incident Management alert process flows that let you know the health of your business rather than the underlying technology that supports it.
  • FinOps/sustainability: Our Well Architected Pillar aligned experts provide you with the business and cost focus required to ensure that your services are cost-effective, avoid sprawl and deliver the best business value in cloud during your digital support journey.
  • Deep cloud expertise: Kainos has a rich history partnering with AWS to contribute to the development of new products and offerings. We will help you to gain the innovation edge and accelerate your developer velocity through operational fine tuning, automation and service stabilisation.
  • AI-augmented operations: We use anomaly detection, intelligent triage and GenAI to reduce time to detect and resolve issues, freeing teams from routine operational work so they can focus on continuous service improvement.

Let us be part of your success story

Reach out to our Digital Advisory team today to learn more.

See how we can help your business

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Our People

Jonathan Edwards
Head of Managed Services ·
LinkedIn
Jonathan has over 15 years of experience in cloud, service, and business transformation. He has led customer and programme transformation projects across Cloud, Data, and Infrastructure services across both commercial and public sectors. He is passionate about helping customers drive digital transformation projects aligned to their business goals and helping drive growth.
Mark Tumilty
Service Director and Practice Lead ·
LinkedIn
With over 25 years’ experience in the industry, Mark oversees our daily business and administrative operations. Using best practice ITSM, coupled with the latest technology, he directs teams delivering transformative managed services across public, commercial, and healthcare sectors. He is passionate about achieving business goals, through continuous improvement, using modern technology with expert professionals.