Ensure the continuous quality of your Workday system with Workday AMS from Kainos

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Do you want whole-system confidence?

The value that Workday adds to your business is undeniable. But as the beating heart of your back-office operations, it's vital to keep your system in optimal condition to maximise your investment, protect against disruption, and be prepared for change.

A Workday Application Management Services (AMS) partnership with Kainos is more than a ticket resolution exercise. Our Workday experts ensure continuity, security, and performance for the life of your system - so you can focus on achieving your objectives.

Deftly adapt Workday to meet evolving needs

Through our 'One Team' approach, we work alongside you to provide expert knowledge, guidance, and technical problem-solving to help your business overcome new challenges and capitalise on new opportunities - so you always get the most you can out of Workday.

Call on unbeatable expertise

We offer unparalleled Workday HCM, financials, payroll, and integrations support services. Our Workday AMS processes are mature, proven and born from deep experience across diverse industries.

Masters of regional requirements

We’re a global operator, but the nuances of regional and local requirements aren’t lost on our expert consultants. With us, you can trust that your Workday system conforms to technical, cultural and regulatory guidelines – everywhere in the world your business calls home.

Get more than a 'quick fix'

We go beyond service agreements, instead inspiring and fostering continuous improvement by:

defining, measuring, alerting, and reporting against metrics that matter
advising on which new Workday functionality will benefit you most
identifying ways to make processes even more efficient
sharing our expertise to boost your self-sufficiency

Time for a tune up?

Is your Workday configuration not working as expected? Have BPs become complicated over time? Is your business taking advantage of the latest Workday functionality? An in-depth Tenant Health Check by Kainos identifies opportunities for system improvement and realignment - so it will meet your current needs and allow you to remedy user adoption issues, improve efficiencies and plan ahead.

Support that exceeds expectations

We view ourselves as partners for the long-term, offering flexible and tailored support to complement your focus and capabilities, no matter how far along the Workday roadmap you are who got you there. Our Workday AMS customers can take advantage of:

Augmented AMS support

During peak activity, our 400⁺ Workday experts provide first and second line help desk management, as well as third and fourth Level Workday AMS support to proactively resolve any issues.

Testing and change advisory

Our Workday testing experts and change leaders support your plans for the future - identifying feature adoption challenges and how best to use Workday to its full potential.

Smart Test

Our world class Workday test automation tool is delivered to reduce the pressures on AMS from Workday testing activities.

Dashboards / reports on usage

We don’t just wait for tickets to arrive. Using our bespoke adoption reports, we identify trends to help you prevent problems.

Keep data flowing smoothly

We’re proud to be considered the #1 Workday partner for integrations. Having built thousands since partnering with Workday, we’re best placed to help you plan for the addition and removal of connected third party software, flag upstream and downstream changes that might affect your Workday, and identify innovations that will keep your business moving forward.

Reduce risk during Workday updates

Our managed Workday update service ensures that the integrity of your Workday production environment is maintained before each bi-annual update. We proactively identify potential impacts to your configuration through report analysis and testing - ensuring that core BPs, integrations and reports aren’t impacted.

Let’s talk—we’re here to help you get the most out of Workday

If any of these services would be of benefit to your business, no matter where you’re at on your Workday journey, our Workday AMS teams are just a click away.